Privacy Policy

Data Controller: Saint Mirande SRL, Chaussée de Bruxelles 521, 1410 Waterloo, Belgium – contact@ravelios.com.

Data collected: name, address, email, telephone, order details, and browsing data (cookies).

Purposes and legal bases: order fulfillment and customer service (contract), accounting and tax obligations (legal obligation), newsletter and advertising (consent, withdrawable at any time).

Recipients: our strictly necessary service providers: Shopify (hosting and payment), our printing and delivery partner, carriers, and, if you consent, advertising tools.

Retention: order data for the duration of the legal accounting retention period; marketing data until you withdraw your consent.

Your rights: access, rectification, erasure, restriction, portability, and objection, by writing to contact@ravelios.com. You may lodge a complaint with the Data Protection Authority (www.autoriteprotectiondonnees.be).